Returns & Exchanges

At IronDoor, we stand behind the craftsmanship of our premium home fixtures and offer a comprehensive return policy to ensure your complete satisfaction. If your selection is not the perfect fit for your space, we accept returns on eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request with your order number and the reason for the return.

• 2.
  Receive Authorization

  Our quality control team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label via email.

• 3.
  Pack with Care

  Securely package the item in its original crate or box, ensuring all hardware and installation guides are included to prevent damage during transit.

• 4.
  Quality Inspection & Refund

  Once your return arrives at our warehouse, we will inspect the item for integrity and issue a full refund to your original payment method within 5-7 business days.